Standards of practice Online dispute resolution

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^ see standards of practice recommended fellows of national centre technology , dispute resolution<www.odr.info>.
^ conference held in washington dc on b2c odr, june 2000 – see <www.ftc.gov/bcp/altdisresolution/summary.htm>.
^ canadian working group on electronic commerce , consumers principles of consumer protection electronic commerce, canadian framework <strategis.ic.gc.ca>.
^ nadrac, online adr: background paper <www.nadrac.gov.au/publications>.
^ alliance global business global action plan electronic business <www.iccwbo.org/home/e_business/word_documents/3rd%20edition%20global%20action%20plan.pdf>.
^ global business dialogue on electronic commerce, consumer confidence working group, alternative dispute resolution – tokyo 2001 recommendations <ww.gbde.org/adrtokyo2001.pdf>.
^ transatlantic consumer dialogue alternative dispute resolution in context of electronic commerce february, 2000.
^ consumers international, disputes in cyberspace (2001) <www.consumersinternational.org/document_store/doc517.pdf>.
^ alternative dispute resolution – beuc s position on commission s green paper beuc/x/048/2002.
^ icc resolving disputes online: best practices online dispute resolution (odr) in b2c , c2c transactions (2003).
^ american bar association task force on e-commerce , adr addressing disputes in electronic commerce. final report , recommendations.






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